My Store
Shipping policy
Shipping Policy
Effective Date: 11/1/2025
Last Updated: 8/26/2025
Thank you for shopping with PackGoats.com! Please review our shipping policy below.
1. Order Processing
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Orders are processed within 2–4 business days after payment is received.
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Orders placed on weekends or holidays will be processed on the next business day.
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You will receive an email confirmation with tracking information once your order has shipped.
2. Shipping Rates & Delivery Estimates
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Shipping costs are calculated at checkout based on weight, size, and destination.
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Estimated delivery times will be shown at checkout. Please note that these are estimates and not guaranteed delivery dates.
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Expedited shipping options may be available at an additional cost.
3. Domestic Shipping (U.S.)
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We ship throughout the United States using trusted carriers such as USPS, UPS, or FedEx.
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Standard shipping typically takes 3–7 business days after processing.
4. International Shipping
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International customers are responsible for any customs duties, taxes, or import fees charged by their country.
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Delivery times may vary depending on destination and customs clearance.
5. Order Tracking
Once your order has shipped, you will receive a tracking number via email to monitor your delivery.
6. Lost, Stolen, or Damaged Packages
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PackGoats.com is not responsible for packages lost or stolen after confirmed delivery.
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If your package arrives damaged, please contact us within 7 days with photos of the packaging and items so we can assist with a claim.
7. Incorrect Shipping Information
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Customers are responsible for providing the correct shipping address at checkout.
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We are not responsible for delays or lost orders due to incorrect addresses.
8. Contact Us
If you have any questions about your order or shipping, please reach out:
📧 Email: packgoatsinfo@gmail.com
📞 Phone: 208-379-5700