Shipping policy

Shipping Policy

Effective Date: 11/1/2025
Last Updated: 8/26/2025

Thank you for shopping with PackGoats.com! Please review our shipping policy below.


1. Order Processing

  • Orders are processed within 2–4 business days after payment is received.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • You will receive an email confirmation with tracking information once your order has shipped.


2. Shipping Rates & Delivery Estimates

  • Shipping costs are calculated at checkout based on weight, size, and destination.

  • Estimated delivery times will be shown at checkout. Please note that these are estimates and not guaranteed delivery dates.

  • Expedited shipping options may be available at an additional cost.


3. Domestic Shipping (U.S.)

  • We ship throughout the United States using trusted carriers such as USPS, UPS, or FedEx.

  • Standard shipping typically takes 3–7 business days after processing.


4. International Shipping

  • International customers are responsible for any customs duties, taxes, or import fees charged by their country.

  • Delivery times may vary depending on destination and customs clearance.


5. Order Tracking

Once your order has shipped, you will receive a tracking number via email to monitor your delivery.


6. Lost, Stolen, or Damaged Packages

  • PackGoats.com is not responsible for packages lost or stolen after confirmed delivery.

  • If your package arrives damaged, please contact us within 7 days with photos of the packaging and items so we can assist with a claim.


7. Incorrect Shipping Information

  • Customers are responsible for providing the correct shipping address at checkout.

  • We are not responsible for delays or lost orders due to incorrect addresses.


8. Contact Us

If you have any questions about your order or shipping, please reach out:
📧 Email: packgoatsinfo@gmail.com
📞 Phone: 208-379-5700